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Slide 30 of 33
Notes:
User help and documentation is important in modern businesses, particularly those that are re-engineering their processes.
It is also important to those that are formalizing processes for ISO 9000 or other such purposes.
Help and documentation should be available on-line in context, and off-line for reference and statutory purposes.
The hyper-document format popularized by the World Wide Web is very well suited to help and documentation.
By using HTML one can also provide dynamic links to external resources such as industry standards, supplier specifications and so on.
Because the help and documentation is generated from the Java™ classes, it is always in synchronism with the information system.